Policies
Privacy Collection Statement
Purpose
This Privacy Collection Statement explains how Futurity Education Foundation (“we”, “us” or “the Foundation”) collects, uses and discloses your personal information when you engage with us. It should be read together with our Privacy Policy, which outlines our broader privacy practices.
What personal information we collect
We collect personal information that is reasonably necessary for our functions and activities. This may include information you provide directly to us, such as your name, contact details and other information relevant to your interaction with the Foundation. Where you make or arrange a donation, this may also include donation details, receipt information and communication preferences.
Where relevant, we may also collect information about other individuals (such as dependants or nominees) where it is provided to us as part of your engagement.
How we collect your information
We generally collect personal information directly from you. However, we may also collect information from third parties where it is necessary and appropriate, including your authorised representatives or advisers, employers or related organisations, government agencies and public registers, and third-party service providers such as payment providers where relevant. Where a payment provider handles payment information directly, we may receive information needed to administer the donation but do not receive or store full payment card or account details.
Why we collect your personal information
We collect, use and disclose personal information to operate our services effectively and meet our legal and regulatory obligations. This includes to provide and administer our services, process and administer donations, issue receipts, manage our relationships with donors and supporters, communicate with you, assess eligibility, respond to enquiries or complaints, conduct research and improve services, and comply with legal requirements.
Consequences of not providing information
If you choose not to provide requested personal information, we may be unable to provide certain services, process or administer a donation, issue a receipt or provide related support, or there may be delays or limitations in processing your request.
Disclosure of personal information
We may disclose your personal information to third parties where necessary to deliver our services, process payments, support fundraising and administration, or comply with legal obligations, including service providers, professional advisers and other relevant organisations. Some service providers may process or store personal information outside Australia. We may also disclose information to regulators, courts or authorities where required by law. Further information about disclosures and overseas handling is available in our Privacy Policy.
Access, correction and complaints
You have the right to request access to, or correction of, the personal information we hold about you. If you have concerns about how your information has been handled, you can make a complaint in accordance with our Privacy Policy.
Further information
For more information about how we manage personal information, including how to access or correct your information or lodge a complaint, please refer to our Privacy Policy.
Privacy Policy
Purpose
This policy outlines our ongoing obligations to you with respect to how Futurity Education Foundation (“we”, “us” or “FEF”) collects, manages and otherwise handles your Personal Information.
Your privacy is important to us. We are committed to protecting your privacy when managing your personal information, which includes information about donations, grant applications, scholarship or education support activities, fundraising, events, volunteering, employment, governance and other dealings with us, where relevant. We have legal obligations under the Commonwealth Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) which govern how we collect, use, disclose and store your personal information. To this end, we have policies and procedures in place to support the careful and secure handling of all personal information. We may also be subject to other privacy laws in particular circumstances, including laws relating to health information where applicable.
We recognise that responsible stewardship of personal information is an important part of our charitable responsibilities and governance obligations. We seek to handle personal information in a manner that is transparent, respectful, secure and consistent with applicable privacy laws and best practice expectations for registered charities.
This policy also explains how individuals can make an enquiry or a complaint about a breach of privacy and outlines how complaints will be handled.
Scope
This policy explains how FEF manages the personal information of individuals who interact with FEF. The policy applies to personal information we handle from volunteers, donors, fundraisers, supporters, suppliers, contractors, board members and other individuals who interact with FEF.
What is Personal Information?
Section 6(1) of the Privacy Act defines personal information:
Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
a. whether the information or opinion is true or not; and
b. whether the information or opinion is recorded in a material form or not (Personal Information).
The type of personal information collected will be directly related to the specified purpose it has been collected for. How much of your personal information that you choose to directly disclose to us is completely up to you.
We do not generally collect sensitive information, such as information about racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, membership of a professional or trade association or trade union, sexual orientation or practices, criminal record, health information, genetic information or biometric information as defined under the Privacy Act.
Where we do need to collect sensitive information, we will only do so with your consent, unless otherwise permitted or required by law.
If we receive unsolicited information, such as through any Facebook page or other social media platform we operate or may establish, we will within a reasonable period of time determine whether or not we could have collected this information under the APPs. If not, we will destroy or de-identify the information as soon as practicable, but otherwise may retain this information in accordance with this policy.
Information we collect automatically
When you visit our website we may collect certain information by automated means such as through the use of cookies, other automated devices and website tracking tools such as Google Analytics. We use Google Analytics to collect information about how visitors use our website, including pages visited, time spent on pages, browser and device information, approximate location and referring websites.
Google Analytics generates statistical and other information about websites by means of cookies stored on users’ computers/devices. Google may collect, transfer, store, and process this information on its servers located in the United States. We do not use Google Analytics to identify you personally. However, analytics information may include information that is personal information under the Privacy Act, such as IP address or device information. We only use this information for analytics, security, website administration and service improvement purposes. You can read about how Google Analytics collects and processes data at ‘How Google uses data when you use our partners’ sites or apps’. If you do not want information relating to your visit to our website reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more information see ‘Google Analytics Opt-out Browser Add-on’
The type of information we may collect by automated means includes:
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your visiting domain name or IP address;
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the device, browser, operating system type and screen resolution you use;
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information on actions taken at our website (ie. pages viewed and downloaded; products viewed and/or purchased) and the date, time, duration and number of times you visited;
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the previous site you visited;
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the geographical location (such as the country and city of origin) from where you accessed our website; and
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the website you came from (if any), search terms or any other webpages that led you to our website.
You can change the privacy settings of your browser to refuse all cookies or to notify you each time a cookie is sent. However, by blocking or deleting cookies used for our website, you may not be able to take full advantage of services offered via our website. This is because cookies are used to help you navigate the website and to perform certain functions when using our website such as delivering content specific information to you.
The information we collect automatically is also used for statistical and administrative purposes (e.g. the number of visits by visitors to our website). Analysing the way in which visitors utilise or access our website enables us to improve our services. The information is not used in any way to uniquely identify a customer and we do not collect information about the identity of the visitors unless they voluntarily provide that information. Visitors or their browsing activities (other than previously stated) will not be identified except in the event that any law requires us to disclose or permit a law enforcement agency to inspect the service provider's logs.
Automated decision-making
We do not currently use personal information collected through automated means to make decisions about individuals through automated decision-making processes that have legal or similarly significant effects.
Information collected automatically through our website is used for analytics, security and service improvement only.
If FEF introduces automated decision-making in the future, we will update this Privacy Policy to provide appropriate information about how those processes operate in accordance with applicable privacy laws and requirements.
Other information we collect
In the course of undertaking and delivering our charitable purposes and educational support initiatives and related activities, the type of personal information we collect may vary depending on how individuals engage with us. We may collect and hold information about donors and prospective donors, contractors, suppliers, and any other individual who engages with us.
The type of personal information we collect may include:
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Name
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Personal contact details including email, residential address and phone number
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Business contact details including email, job title and organisation
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Date of birth
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Donor and supporter information, such as donation history, payment and receipt details, fundraising preferences, communication preferences and any request to remain anonymous
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Grant, scholarship or program-related information, such as application details, eligibility information, education-related information, referee information and supporting documents
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Next of kin details
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Banking details
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Marketing preferences
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Website and technical information
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Any other information provided to us or authorised by individuals for us to collect as part of their involvement with us.
Information from third parties
Our website also contains links to the websites of third party providers of goods and services (Third Party websites). If you have accessed Third Party websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party website from our website or our mobile app, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. We are not responsible for the content, privacy practices or business practices of any website or company except our own.
Method of collection
This personal information will only be collected through lawful and fair means and not in an unreasonably intrusive way.
We collect your personal information when you, or your authorised representative deals with us directly, including via our website, or our Facebook, Instagram or other social media platforms we operate or may establish, via forms or correspondence (i.e. by mail or email), over the phone or in person. We may also collect information about you that is publicly available or when you have consented to sharing information with us through a third party. We may also collect your personal information from contracted service providers who assist us to operate our business, such as accountants and lawyers.
We will not ask you to supply personal information publicly over Facebook, Twitter or any other social media platform that we use.
Individuals can choose to remain anonymous or use a pseudonym where practicable, but this may limit our ability to engage with individuals for the purpose intended or meet our legal and regulatory obligations. For example, in some circumstances we may need certain personal information to provide services, process donations, assess applications and otherwise comply with our legal obligations. If you do not provide the requested information, we may not be able to deal with your request or provide the relevant service or support.
Use of information
We will use the personal information you have chosen to provide us for the purpose for which we have collected it. We will not use it for any other purpose without your consent, unless it is for a related secondary purpose where the individual reasonably expects, or where we are permitted or otherwise required by law, such as providing information to government departments or agencies. Generally, we will use your personal information for the following purposes:
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to receive, process and administer Charity donations and issue donation receipts;
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to provide, administer and support our charitable activities and services
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to respond to any enquiries, feedback or complaints made by you;
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direct marketing of products and services which we believe may interest you, including product updates and developments, special events or promotions, fundraising campaigns, events and opportunities to support us;
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to improve our programs, activities and services and making them more relevant to you;
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to improve our website or any social media platforms we operate or may establish
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otherwise managing our internal business operations and processes; and
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to comply with our legal and regulatory obligations, including obligations relating to charities, taxation, fundraising and privacy.
We may aggregate and/or de-identify the information we collect to limit or prevent identification of any particular user or device. Our use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation for any purpose.
Direct marketing
We will only use your personal information for direct marketing where you have consented, or where we collected it directly from you and you would reasonably expect it to be used or disclosed for that purpose. You may opt out of receiving these communications at any time by contacting us (see ‘privacy policy complaints and enquiries’ below). We may also share your personal information with our related entities so they can send you marketing about their products and services, subject to your prior consent where required. If we share information with third-party service providers, we take reasonable steps to ensure they handle personal information consistently with this policy and applicable privacy laws.
Use of information collected automatically
In addition to the uses described above, we use information collected automatically to:
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monitor the use of our website;
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help us make improvements to the website; and
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offer relevant information and services to as many users as possible.
Access to and updating of your personal information
You have a right to contact us, at any time, to voice privacy concerns, or to confirm whether we hold personal information about you and to provide you with access to that information. You have a right to:
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access, correct or update any information we hold about you; and
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opt-out at any time where our use or disclosure relies on consent.
We will record and action your request at no expense to you. If we are unable to provide access or comply with your request, we will explain why. You can contact us to correct or update any information we hold about you by completing an online enquiry form, or via the relevant customer portal (see ‘Privacy Policy Complaints and Enquiries’ below).
Disclosure
There will be occasions where it will be necessary and/or appropriate for us to disclose your personal information to third parties. We may disclose your personal information:
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To contractors and third party service providers that we use in the ordinary course of our activities or as is reasonably necessary to fulfil a particular operational, charitable, fundraising, compliance or administrative purpose, function or activity of ours. This includes organisations such as fundraising platforms, payment processors, customer or donor relationship management providers, marketing agencies, customer relationship management companies, data processing companies, survey providers, printing and mailing houses, delivery companies, information technology support, and data service providers, who may also disclose your personal information to our third party partners for the purpose of personalising the advertising you receive from us and them (you can opt out of this type of activity by contacting us on the details below);
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To our partner organisations, authorised representatives, or an organisation with which we collaborate in connection with our charitable purposes;
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where necessary, to external advisers (e.g. professional advisers such as legal advisers) or with regulators or other bodies (e.g. for the investigation and resolution of complaints or disputes made by you or other users); or
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to companies that provide information systems to us;
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to government authorities or other third parties as required by law (such as the Australian Tax Office);
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where we are authorised or required to do so by law, such as to process Anti Money Laundering and Counter Terrorism identity and verification checks, taxation, charity registration, fundraising, reporting, audit, investigation or enforcement purposes;
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to any person or entity, where you have provided us consent; and
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for any other purpose that you have consented to.
Prior to disclosing any of your personal information to another person or organisation, we will take reasonable steps to satisfy ourselves that:
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the person or organisation has a commitment to protecting your personal information at least equal to our commitment; or
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you have consented to us making the disclosure.
Transfer of information outside Australia
Our offices and personnel are located in Australia. However, we may use service providers, platforms or systems that store, process or access personal information outside Australia, including providers of cloud hosting, analytics, payment processing, donor management, email distribution and information technology services. At the date of this policy, overseas recipients are likely to be located in the United States of America and other countries in which our service providers operate.
Where we disclose personal information to overseas recipients, we will take reasonable steps to ensure that the recipient does not breach the APPs in relation to that information, unless an exception applies under the Privacy Act.
No sale of personal information
Under no circumstances will we sell, commercialise or receive payment for disclosing your personal information.
Storage and protection
The security of your information is important to us. We operate secure data networks that are designed to protect your privacy and security. We take reasonable steps to maintain the integrity and security of any data and personal information to prevent interference, misuse, unauthorised access or loss, such as implementing physical and technical measures for data storage and protection and entering into contractual arrangements with third parties that cover data authorised, used and disclosed personal information, including any cross-border transfer of data outside Victoria or Australia, consistent with applicable privacy law.
Only our authorised personnel and contractors are provided access to personal information and have agreed to ensure the confidentiality of this information. We retain personal information for as long as it is reasonably required for the purposes for which it was collected. Reasonable steps are taken to destroy or permanently de-identify any personal information that is no longer required, unless we are required by law to retain it.
We review and update our security measures in light of current technologies. You should, however, be aware that the internet is not a secure environment and information sent via the internet (including email) cannot be guaranteed to be totally secure.
Policy Updates
This policy will be reviewed every two (2) years or more frequently if operational changes impact privacy and data management compliance. Updates may be published on our website without notice.
By continuing to use our services and our website, individuals are deemed to have accepted any changes to our Privacy Policy.
This policy was last updated on 20/7/2026. Any amendments to this policy must be approved by the Trustee of FEF, Futurity Education Foundation Limited.
This policy was adopted by the Trustee on 20/7/2026 and takes effect from that date and replaces any previous policy in this regard.
Privacy Policy Complaints and Enquiries
All privacy related inquiries or complaints should be directed to the contact details below:
Privacy Officer
Futurity Education Foundation
Level 15, 333 Collins St, Melbourne VIC 3000
Email: privacy@futurityeducationfoundation.org.au
Tel: 1300 345 456
Please contact our Privacy Officer using the contact details above or via our online enquiry form if you would like to:
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enquire about or request access and/or update your personal information; or
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report an alleged breach of your privacy rights or make a complaint;
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enquire about our Privacy Policy, privacy practices or any general privacy questions or issues.
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We will treat your requests or complaints confidentially. We will respond within 30 days after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We may request additional information to investigate your complaint. We will acknowledge receipt of your complaint and endeavour to resolve it through appropriate discussions, inquiry and review of relevant information. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
If a complaint remains unresolved or our response is not considered satisfactory, individuals may apply to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au to have the complaint heard and determined.
Terms and Conditions
This website is owned and operated by Futurity Education Foundation, ACN 642 690 542, ABN 69 642 690 542 (“we”, “us” or “FEF”).
These Terms and Conditions are designed to apply to any use of the FEF website. Information provided on this website constitutes general information about FEF, its charitable purpose, fundraising, programs, initiatives, education support activities and ways to donate, support or otherwise engage with its work. The information is general in nature and should not be relied on as professional advice.
You must read agree and accept these Terms and Conditions before you use the Site.
Your consent to these Terms and Conditions
Access to and use of the Site and the information and materials available through it are subject to applicable laws and regulations, these Terms and Conditions, and any additional terms applying to a particular FEF program, initiative, activity or donation opportunity. By accessing, browsing and using the Site, you agree to these Terms and Conditions, which form a legally binding agreement.
Changes to these Terms and Conditions
These Terms and Conditions may be changed by us from time to time without specific notice to you. The latest Terms and Conditions will be posted on the Site. Your continued use of the Site after we have posted the revised Terms and Conditions constitutes your agreement to be bound by the revised Terms and Conditions.
Your consent to our Privacy Policy
By agreeing to these Terms and Conditions, you agree to the terms of our Privacy Policy, which is expressly incorporated herein and can be accessed at https://www.futurityfoundation.com.au/privacy-policy. All personal information provided as a result of your use of the Site will be handled in accordance with our Privacy Policy.
Ownership of the Site and Content
The Site, including all of the software and code comprising or used to operate the Site, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on the Site (Content), are protected under applicable intellectual property and other proprietary laws, including without limitation those of Australia. All Content and intellectual property rights therein are either our property or the provider of the material and is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws.
The presence of any Content on the Site does not constitute a waiver of any right in such Content. You do not acquire ownership rights to any such Content viewed through the Site. Except as otherwise provided herein, none of this Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.
Permission is hereby granted to the extent necessary to lawfully access and use the Site and to display, download or print portions of the Site on a temporary basis and for your personal, non-commercial use only, provided that you (i) do not modify the Content; (ii) we retain any and all copyright and other proprietary notices contained in the Content,; and (iii) you do not copy, or post, the Content on any network or computer or broadcast the Content to any other party or parties or in any media.
Trademarks
All names, logos, program and initiative names, page headers, custom graphics, button icons, trademarks and other marks appearing on the Site (Marks) are owned by FEF or their respective owners. You must not display or use any Marks without the prior written permission of FEF or the relevant owner, except as permitted by law.
Links to other sites
The Site may contain links to websites operated by third parties. These links are provided for convenience only. Unless expressly stated otherwise, FEF does not control, approve or endorse those websites or accept responsibility for their content, information, resources, privacy practices or availability. If you access a third-party website, you do so at your own risk and its terms, policies and operating procedures will apply.
Donations
Donations to FEF are voluntary and will be used to support FEF’s charitable purposes, activities and initiatives. Unless FEF expressly agrees otherwise, any nomination of a program, initiative or purpose will be treated as a preference, and FEF may apply the donation where it is most needed to further its charitable purposes.
Donations are generally non-refundable. FEF may provide a refund where required by law or where an administrative error has occurred, including an incorrect or duplicate payment.
FEF will provide a receipt for each successfully processed donation where sufficient contact information has been provided. A donation will be described as tax deductible only where it is eligible under applicable law.
Where recurring donations are offered, the applicable donation page will specify the amount and payment frequency. Donors may cancel or amend future recurring donations by following the instructions on the donation page or contacting FEF. Any cancellation will apply only to payments that have not yet been processed.
Third-party payment processing
FEF uses PayPal to process online donations. When you choose to donate using PayPal, you may be redirected to, or interact with, a payment facility operated by PayPal.
PayPal’s terms and conditions and privacy statement apply to its processing of your payment and personal information. You should review those terms and privacy information before completing your donation.
FEF does not receive or store your full payment card or PayPal account details. PayPal may provide FEF with donation, payment-status and receipt-related information required to administer your donation. FEF handles that information in accordance with its Privacy Policy.
Exclusion of liability
To the fullest extent permitted by applicable laws we, on behalf of our directors, officers, employees, agents, suppliers, licensors and service providers, exclude and disclaim liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, general, special, punitive, incidental or consequential damages; loss of use; loss of data; loss caused by a virus; loss of income or profit; loss of or damage to property; claims of third parties; or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of the Site or any website with which they are linked.
You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary. This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence), strict liability or any other basis.
If any part of this limitation of liability is found to be invalid or unenforceable for any reason, then the aggregate liability of the released parties for liabilities that otherwise would have been limited shall not exceed one hundred dollars ($100.00).
All claims for consequential, incidental, or special damages are hereby excluded to the extent permissible under the law.
Correction of errors and inaccuracies
The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Where information relates to a particular program, initiative, event, donation opportunity or application process, you should check the relevant current information and any applicable terms before acting on it.
Disclaimer of Warranties
We make no representations or warranties with respect to the Site, or the content, or any service available on or promoted through the Site. The Site, and all related content (including all user generated content) are provided for use “as is” and on an “as available” basis. To the fullest extent permitted by applicable law
Without limiting the generality of the foregoing, we do not represent or warrant that the Site, servers, or any transmissions sent from us or through the Site will be free of any harmful components (including viruses). We also make no representations or warranties as to whether the information accessible via the Site, or any site with which it is linked, is accurate, complete, or current. We are not responsible for any errors or omissions in any content appearing on the Site.
We do not endorse any opinion, advice, comment or statement made on the Site by users of the Site, and user generated content does not in any way reflect the opinion, advice or statement of us. We do not provide any representations or warranties against the possibility of deletion, mis-delivery or failure to store communications, personalised settings, or other data. We do not represent or warrant continuous, uninterrupted or secure access to or use of the Site. You accept that our shareholders, owners, officers, directors, employees and other representatives shall have the benefit of this clause.
Nothing in these Terms and Conditions will affect any statutory rights to which you may be entitled as a consumer to the extent your ability to alter or waive such rights by contract is limited by applicable law.
Modification and discontinuation
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend or discontinue, temporarily or permanently the Site (or any portion thereof) and/or the information, materials, products and/or services available through the Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of the Site.
Law and jurisdiction
These Terms and Conditions shall be subject to, governed by and construed under the laws of the State of Victoria in Australia, without regard to conflict of law principles.
You hereby consent and waive all objection to the exclusive jurisdiction of the federal and state courts located in Victoria, Australia, and venue therein to resolve any controversy or claim of whatever nature arising out of or relating to use of the Site. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of this agreement is taking place or originating.
Entire understanding
These Terms and Conditions, together with our Privacy Policy and any click-through agreements on the Site) and if appropriate any further Terms and Conditions specific to a particular donation, program, initiative or activity, constitute the entire understanding between you and us with respect to use of the Site and no representation, statement, or inducement oral or written, not contained herein shall bind any party to this agreement.
Severability and Non-Waiver
These Terms and Conditions (together with our Privacy Policy, and any click-through agreements on the Site) and if appropriate any further Terms and Conditions specific to elements of the Site contain the entire understanding between you and us with respect to use of the Site and no representation, statement, or inducement oral or written, not contained herein shall bind any party to this agreement.